What data we collect
When you visit and use our guide, we collect limited information to ensure the site functions correctly and to assist with your enquiries. Primarily, this includes any e-mail correspondence you choose to send to us, as well as basic, anonymous analytics data regarding how the site is accessed and navigated. We also utilise cookies to improve your user experience and track interactions with affiliate links. We do not collect or request any personal payment data, bank details, passwords, or identification documents under any circumstances.
How we use and keep it
We process the information collected primarily to respond to your specific questions or feedback and to improve the quality of our content. Any e-mail messages sent to our support address are retained only for as long as is necessary to resolve your query or manage our editorial records. We are committed to data privacy and do not sell, rent, or trade your personal information with third parties. Any analytics data is stored in an aggregated, anonymised format to help us understand general traffic patterns without identifying individual users.
Your rights
Under UK GDPR, you maintain specific rights regarding your personal information. These include the right to access the data we hold about you, the right to request the correction of any inaccurate information, and the right to request the deletion of your data from our records. If you wish to exercise any of these rights or have specific questions regarding our data practices, please contact us at [email protected]. We aim to address all privacy-related requests promptly and in accordance with applicable legal requirements.
